{"id":1402,"date":"2026-08-17T03:37:37","date_gmt":"2026-08-17T03:37:37","guid":{"rendered":"https:\/\/firerant.com.au\/?page_id=1402"},"modified":"2026-08-17T03:54:22","modified_gmt":"2026-08-17T03:54:22","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/firerant.com.au\/?page_id=1402","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1402\" class=\"elementor elementor-1402\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6893aab e-flex e-con-boxed e-con e-parent\" data-id=\"6893aab\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d817dfc elementor-widget__width-inherit elementor-widget elementor-widget-html\" data-id=\"d817dfc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<!-- =========================================================\r\n     FIRE RANT - PRIVACY POLICY\r\n     Mobile App Privacy Policy\r\n     Last Updated: 17 August 2026\r\n\r\n     Designed for Elementor HTML Widget\r\n     Operator: NEON SNOW Pty Ltd\r\n     Contact: info@neonsnow.com.au\r\n\r\n     IMPORTANT:\r\n     The policy must continue to match the actual production app,\r\n     including all SDKs, cloud providers and data integrations.\r\n========================================================= -->\r\n\r\n<style>\r\n\/* =========================================================\r\n   FIRE RANT PRIVACY POLICY\r\n========================================================= *\/\r\n\r\n.fr-privacy {\r\n  width: 100vw;\r\n  max-width: 100vw;\r\n  margin-left: calc(50% - 50vw);\r\n  margin-right: calc(50% - 50vw);\r\n\r\n  --fr-red: #ff3b3b;\r\n  --fr-red-dark: #8b1e1e;\r\n  --fr-black: #050505;\r\n  --fr-panel: #0c0c0d;\r\n  --fr-panel-2: #111113;\r\n  --fr-border: rgba(255,255,255,0.10);\r\n  --fr-text: #ffffff;\r\n  --fr-muted: rgba(255,255,255,0.66);\r\n  --fr-faint: rgba(255,255,255,0.42);\r\n\r\n  font-family: Inter, -apple-system, BlinkMacSystemFont, \"Segoe UI\", sans-serif;\r\n  background: #050505;\r\n  color: var(--fr-text);\r\n  min-height: 100vh;\r\n  line-height: 1.7;\r\n}\r\n\r\n.fr-privacy *,\r\n.fr-privacy *::before,\r\n.fr-privacy *::after {\r\n  box-sizing: border-box;\r\n}\r\n\r\n.fr-privacy a {\r\n  color: var(--fr-red);\r\n  text-decoration: none;\r\n}\r\n\r\n.fr-privacy a:hover {\r\n  color: #ff6b6b;\r\n}\r\n\r\n\/* =========================================================\r\n   NAVIGATION\r\n========================================================= *\/\r\n\r\n.fr-privacy-nav {\r\n  position: relative;\r\n  z-index: 20;\r\n  display: flex;\r\n  align-items: center;\r\n  justify-content: space-between;\r\n  padding: 18px 40px;\r\n  background: #050505;\r\n  border-bottom: 1px solid rgba(255,255,255,0.06);\r\n}\r\n\r\n.fr-privacy-logo img {\r\n  height: 45px;\r\n  width: auto;\r\n  display: block;\r\n}\r\n\r\n.fr-privacy-nav-links {\r\n  display: flex;\r\n  align-items: center;\r\n  gap: 2rem;\r\n  list-style: none;\r\n  margin: 0;\r\n  padding: 0;\r\n}\r\n\r\n.fr-privacy-nav-links li a {\r\n  color: rgba(255,255,255,0.78);\r\n  font-size: 0.82rem;\r\n  font-weight: 600;\r\n  letter-spacing: 1.7px;\r\n  text-transform: uppercase;\r\n  transition: color 0.25s ease;\r\n}\r\n\r\n.fr-privacy-nav-links li a:hover,\r\n.fr-privacy-nav-links li.active a {\r\n  color: var(--fr-red);\r\n}\r\n\r\n.fr-privacy-nav-links li.fr-privacy-cta a {\r\n  display: inline-block;\r\n  background: var(--fr-red);\r\n  color: #fff;\r\n  padding: 10px 24px;\r\n  border-radius: 999px;\r\n  letter-spacing: 0.4px;\r\n}\r\n\r\n.fr-privacy-nav-links li.fr-privacy-cta a:hover {\r\n  background: #e62e2e;\r\n  color: #fff;\r\n}\r\n\r\n.fr-privacy-toggle {\r\n  display: none;\r\n  flex-direction: column;\r\n  gap: 5px;\r\n  cursor: pointer;\r\n  padding: 6px;\r\n}\r\n\r\n.fr-privacy-toggle span {\r\n  width: 25px;\r\n  height: 2px;\r\n  background: #fff;\r\n  border-radius: 2px;\r\n}\r\n\r\n\/* =========================================================\r\n   HERO\r\n========================================================= *\/\r\n\r\n.fr-privacy-hero {\r\n  position: relative;\r\n  overflow: hidden;\r\n  min-height: 520px;\r\n  display: flex;\r\n  align-items: center;\r\n  background:\r\n    linear-gradient(\r\n      90deg,\r\n      rgba(0,0,0,0.97) 0%,\r\n      rgba(0,0,0,0.84) 45%,\r\n      rgba(18,0,0,0.68) 100%\r\n    ),\r\n    url('https:\/\/firerant.com.au\/wp-content\/uploads\/2026\/06\/Untitled-design-2026-06-24T013817.446-scaled.png');\r\n  background-size: cover;\r\n  background-position: center;\r\n}\r\n\r\n.fr-privacy-hero::after {\r\n  content: \"\";\r\n  position: absolute;\r\n  inset: 0;\r\n  background:\r\n    radial-gradient(\r\n      circle at 75% 45%,\r\n      rgba(255,59,59,0.13),\r\n      transparent 38%\r\n    );\r\n  pointer-events: none;\r\n}\r\n\r\n.fr-privacy-hero-inner {\r\n  position: relative;\r\n  z-index: 2;\r\n  width: 100%;\r\n  max-width: none;\r\n  margin: 0 auto;\r\n  padding: 90px 40px;\r\n}\r\n\r\n.fr-privacy-eyebrow {\r\n  margin: 0 0 14px;\r\n  color: var(--fr-red);\r\n  font-size: 0.76rem;\r\n  line-height: 1.3;\r\n  font-weight: 800;\r\n  letter-spacing: 3px;\r\n  text-transform: uppercase;\r\n}\r\n\r\n.fr-privacy-title {\r\n  max-width: 850px;\r\n  margin: 0;\r\n  color: #fff;\r\n  font-size: clamp(3rem, 7vw, 6rem);\r\n  line-height: 0.96;\r\n  font-weight: 900;\r\n  letter-spacing: -2px;\r\n  text-transform: uppercase;\r\n}\r\n\r\n.fr-privacy-title span {\r\n  color: var(--fr-red);\r\n}\r\n\r\n.fr-privacy-intro {\r\n  max-width: 760px;\r\n  margin: 28px 0 0;\r\n  color: rgba(255,255,255,0.72);\r\n  font-size: 1.08rem;\r\n  line-height: 1.8;\r\n}\r\n\r\n.fr-privacy-updated {\r\n  display: inline-flex;\r\n  align-items: center;\r\n  gap: 10px;\r\n  margin-top: 28px;\r\n  padding: 10px 16px;\r\n  border: 1px solid rgba(255,59,59,0.25);\r\n  border-radius: 999px;\r\n  background: rgba(255,59,59,0.07);\r\n  color: rgba(255,255,255,0.72);\r\n  font-size: 0.78rem;\r\n  font-weight: 600;\r\n  letter-spacing: 0.4px;\r\n}\r\n\r\n.fr-privacy-updated-dot {\r\n  width: 7px;\r\n  height: 7px;\r\n  border-radius: 50%;\r\n  background: var(--fr-red);\r\n  box-shadow: 0 0 12px rgba(255,59,59,0.7);\r\n}\r\n\r\n\/* =========================================================\r\n   QUICK PRIVACY SUMMARY\r\n========================================================= *\/\r\n\r\n.fr-privacy-summary {\r\n  position: relative;\r\n  z-index: 3;\r\n  width: 100%;\r\n  max-width: none;\r\n  margin: -52px auto 0;\r\n  padding: 0 40px;\r\n}\r\n\r\n.fr-privacy-summary-grid {\r\n  display: grid;\r\n  grid-template-columns: repeat(4, 1fr);\r\n  gap: 14px;\r\n}\r\n\r\n.fr-privacy-summary-card {\r\n  min-height: 155px;\r\n  padding: 25px 22px;\r\n  border: 1px solid var(--fr-border);\r\n  border-radius: 18px;\r\n  background: rgba(12,12,13,0.96);\r\n  box-shadow: 0 18px 45px rgba(0,0,0,0.22);\r\n}\r\n\r\n.fr-privacy-summary-icon {\r\n  color: var(--fr-red);\r\n  font-size: 1.55rem;\r\n  line-height: 1;\r\n  margin-bottom: 17px;\r\n}\r\n\r\n.fr-privacy-summary-card h3 {\r\n  margin: 0 0 7px;\r\n  color: #fff;\r\n  font-size: 0.93rem;\r\n  font-weight: 800;\r\n  text-transform: uppercase;\r\n  letter-spacing: 0.8px;\r\n}\r\n\r\n.fr-privacy-summary-card p {\r\n  margin: 0;\r\n  color: var(--fr-muted);\r\n  font-size: 0.82rem;\r\n  line-height: 1.6;\r\n}\r\n\r\n\/* =========================================================\r\n   MAIN CONTENT\r\n========================================================= *\/\r\n\r\n.fr-privacy-main {\r\n  width: 100%;\r\n  max-width: none;\r\n  margin: 0 auto;\r\n  padding: 85px 40px 110px;\r\n}\r\n\r\n.fr-privacy-layout {\r\n  display: grid;\r\n  grid-template-columns: 260px minmax(0, 1fr);\r\n  gap: 55px;\r\n  align-items: start;\r\n}\r\n\r\n\/* =========================================================\r\n   TABLE OF CONTENTS\r\n========================================================= *\/\r\n\r\n.fr-privacy-toc {\r\n  position: sticky;\r\n  top: 24px;\r\n  padding: 24px;\r\n  border: 1px solid var(--fr-border);\r\n  border-radius: 18px;\r\n  background: var(--fr-panel);\r\n}\r\n\r\n.fr-privacy-toc-label {\r\n  margin: 0 0 15px;\r\n  color: var(--fr-red);\r\n  font-size: 0.68rem;\r\n  font-weight: 800;\r\n  letter-spacing: 2px;\r\n  text-transform: uppercase;\r\n}\r\n\r\n.fr-privacy-toc ul {\r\n  list-style: none;\r\n  margin: 0;\r\n  padding: 0;\r\n}\r\n\r\n.fr-privacy-toc li {\r\n  border-bottom: 1px solid rgba(255,255,255,0.055);\r\n}\r\n\r\n.fr-privacy-toc li:last-child {\r\n  border-bottom: none;\r\n}\r\n\r\n.fr-privacy-toc a {\r\n  display: block;\r\n  padding: 10px 0;\r\n  color: rgba(255,255,255,0.63);\r\n  font-size: 0.82rem;\r\n  line-height: 1.4;\r\n}\r\n\r\n.fr-privacy-toc a:hover {\r\n  color: var(--fr-red);\r\n}\r\n\r\n\/* =========================================================\r\n   POLICY CONTENT\r\n========================================================= *\/\r\n\r\n.fr-privacy-content {\r\n  min-width: 0;\r\n}\r\n\r\n.fr-privacy-section {\r\n  scroll-margin-top: 30px;\r\n  padding: 0 0 58px;\r\n}\r\n\r\n.fr-privacy-section + .fr-privacy-section {\r\n  padding-top: 58px;\r\n  border-top: 1px solid rgba(255,255,255,0.075);\r\n}\r\n\r\n.fr-privacy-number {\r\n  display: block;\r\n  margin-bottom: 11px;\r\n  color: var(--fr-red);\r\n  font-size: 0.72rem;\r\n  font-weight: 800;\r\n  letter-spacing: 2px;\r\n  text-transform: uppercase;\r\n}\r\n\r\n.fr-privacy-section h2 {\r\n  margin: 0 0 23px;\r\n  color: #fff;\r\n  font-size: clamp(1.75rem, 4vw, 2.6rem);\r\n  line-height: 1.15;\r\n  font-weight: 900;\r\n  letter-spacing: -0.7px;\r\n}\r\n\r\n.fr-privacy-section h3 {\r\n  margin: 30px 0 12px;\r\n  color: #fff;\r\n  font-size: 1.08rem;\r\n  font-weight: 800;\r\n}\r\n\r\n.fr-privacy-section p {\r\n  margin: 0 0 18px;\r\n  color: var(--fr-muted);\r\n  font-size: 0.98rem;\r\n  line-height: 1.85;\r\n}\r\n\r\n.fr-privacy-section strong {\r\n  color: #fff;\r\n  font-weight: 700;\r\n}\r\n\r\n.fr-privacy-section ul {\r\n  margin: 16px 0 22px;\r\n  padding: 0;\r\n  list-style: none;\r\n}\r\n\r\n.fr-privacy-section li {\r\n  position: relative;\r\n  margin: 0 0 12px;\r\n  padding-left: 24px;\r\n  color: var(--fr-muted);\r\n  line-height: 1.75;\r\n  font-size: 0.96rem;\r\n}\r\n\r\n.fr-privacy-section li::before {\r\n  content: \"\";\r\n  position: absolute;\r\n  left: 0;\r\n  top: 0.72em;\r\n  width: 7px;\r\n  height: 7px;\r\n  border-radius: 50%;\r\n  background: var(--fr-red);\r\n}\r\n\r\n\/* =========================================================\r\n   DATA TABLE\r\n========================================================= *\/\r\n\r\n.fr-privacy-table-wrap {\r\n  margin: 26px 0;\r\n  overflow-x: auto;\r\n  border: 1px solid var(--fr-border);\r\n  border-radius: 16px;\r\n  background: var(--fr-panel);\r\n}\r\n\r\n.fr-privacy-table {\r\n  width: 100%;\r\n  border-collapse: collapse;\r\n  min-width: 650px;\r\n}\r\n\r\n.fr-privacy-table th {\r\n  padding: 17px 18px;\r\n  text-align: left;\r\n  background: rgba(255,59,59,0.08);\r\n  color: #fff;\r\n  font-size: 0.74rem;\r\n  font-weight: 800;\r\n  letter-spacing: 0.8px;\r\n  text-transform: uppercase;\r\n  border-bottom: 1px solid var(--fr-border);\r\n}\r\n\r\n.fr-privacy-table td {\r\n  padding: 17px 18px;\r\n  vertical-align: top;\r\n  color: var(--fr-muted);\r\n  font-size: 0.88rem;\r\n  line-height: 1.65;\r\n  border-bottom: 1px solid rgba(255,255,255,0.055);\r\n}\r\n\r\n.fr-privacy-table tr:last-child td {\r\n  border-bottom: none;\r\n}\r\n\r\n.fr-privacy-table td:first-child {\r\n  color: #fff;\r\n  font-weight: 700;\r\n}\r\n\r\n\/* =========================================================\r\n   FEATURE \/ NOTICE BOXES\r\n========================================================= *\/\r\n\r\n.fr-privacy-notice {\r\n  margin: 25px 0;\r\n  padding: 24px 25px;\r\n  border-left: 3px solid var(--fr-red);\r\n  border-radius: 0 14px 14px 0;\r\n  background: rgba(255,59,59,0.07);\r\n}\r\n\r\n.fr-privacy-notice h3 {\r\n  margin: 0 0 8px;\r\n  font-size: 1rem;\r\n}\r\n\r\n.fr-privacy-notice p:last-child {\r\n  margin-bottom: 0;\r\n}\r\n\r\n.fr-privacy-ai {\r\n  position: relative;\r\n  overflow: hidden;\r\n  margin: 28px 0;\r\n  padding: 30px;\r\n  border: 1px solid rgba(255,59,59,0.18);\r\n  border-radius: 18px;\r\n  background:\r\n    radial-gradient(\r\n      circle at 90% 20%,\r\n      rgba(255,59,59,0.12),\r\n      transparent 35%\r\n    ),\r\n    var(--fr-panel);\r\n}\r\n\r\n.fr-privacy-ai-label {\r\n  margin-bottom: 10px;\r\n  color: var(--fr-red);\r\n  font-size: 0.67rem;\r\n  font-weight: 800;\r\n  letter-spacing: 2px;\r\n  text-transform: uppercase;\r\n}\r\n\r\n.fr-privacy-ai h3 {\r\n  margin: 0 0 12px;\r\n  font-size: 1.25rem;\r\n}\r\n\r\n.fr-privacy-ai p:last-child {\r\n  margin-bottom: 0;\r\n}\r\n\r\n\/* =========================================================\r\n   ACCOUNT DELETION\r\n========================================================= *\/\r\n\r\n.fr-privacy-delete {\r\n  margin: 15px 0 35px;\r\n  padding: 32px;\r\n  border: 1px solid rgba(255,59,59,0.35);\r\n  border-radius: 20px;\r\n  background:\r\n    linear-gradient(\r\n      145deg,\r\n      rgba(255,59,59,0.12),\r\n      rgba(255,59,59,0.025)\r\n    );\r\n}\r\n\r\n.fr-privacy-delete-tag {\r\n  color: var(--fr-red);\r\n  font-size: 0.68rem;\r\n  font-weight: 800;\r\n  letter-spacing: 2px;\r\n  text-transform: uppercase;\r\n  margin-bottom: 10px;\r\n}\r\n\r\n.fr-privacy-delete h3 {\r\n  margin: 0 0 13px;\r\n  font-size: 1.45rem;\r\n}\r\n\r\n.fr-privacy-delete-actions {\r\n  display: flex;\r\n  flex-wrap: wrap;\r\n  gap: 12px;\r\n  margin-top: 23px;\r\n}\r\n\r\n.fr-privacy-button {\r\n  display: inline-block;\r\n  padding: 13px 23px;\r\n  border-radius: 999px;\r\n  background: var(--fr-red);\r\n  color: #fff !important;\r\n  font-size: 0.82rem;\r\n  font-weight: 700;\r\n  text-decoration: none;\r\n}\r\n\r\n.fr-privacy-button:hover {\r\n  background: #e52f2f;\r\n}\r\n\r\n.fr-privacy-button-secondary {\r\n  background: transparent;\r\n  border: 1px solid rgba(255,255,255,0.24);\r\n}\r\n\r\n.fr-privacy-button-secondary:hover {\r\n  border-color: var(--fr-red);\r\n  background: rgba(255,59,59,0.05);\r\n}\r\n\r\n\/* =========================================================\r\n   CONTACT CARD\r\n========================================================= *\/\r\n\r\n.fr-privacy-contact {\r\n  margin-top: 22px;\r\n  padding: 30px;\r\n  border: 1px solid var(--fr-border);\r\n  border-radius: 18px;\r\n  background: var(--fr-panel);\r\n}\r\n\r\n.fr-privacy-contact-name {\r\n  margin: 0 0 5px;\r\n  color: #fff;\r\n  font-size: 1.15rem;\r\n  font-weight: 800;\r\n}\r\n\r\n.fr-privacy-contact p {\r\n  margin: 5px 0;\r\n}\r\n\r\n\/* =========================================================\r\n   FOOTER\r\n========================================================= *\/\r\n\r\n.fr-privacy-footer {\r\n  padding: 45px 40px;\r\n  border-top: 1px solid rgba(255,255,255,0.07);\r\n  background: #020202;\r\n  text-align: center;\r\n}\r\n\r\n.fr-privacy-footer img {\r\n  height: 42px;\r\n  width: auto;\r\n  margin-bottom: 18px;\r\n}\r\n\r\n.fr-privacy-footer p {\r\n  margin: 4px 0;\r\n  color: rgba(255,255,255,0.4);\r\n  font-size: 0.76rem;\r\n}\r\n\r\n.fr-privacy-footer a {\r\n  color: rgba(255,255,255,0.58);\r\n}\r\n\r\n.fr-privacy-footer a:hover {\r\n  color: var(--fr-red);\r\n}\r\n\r\n\/* =========================================================\r\n   RESPONSIVE\r\n========================================================= *\/\r\n\r\n@media (max-width: 900px) {\r\n\r\n  .fr-privacy-summary-grid {\r\n    grid-template-columns: repeat(2, 1fr);\r\n  }\r\n\r\n  .fr-privacy-layout {\r\n    grid-template-columns: 1fr;\r\n    gap: 35px;\r\n  }\r\n\r\n  .fr-privacy-toc {\r\n    position: relative;\r\n    top: auto;\r\n  }\r\n}\r\n\r\n@media (max-width: 768px) {\r\n\r\n  .fr-privacy-nav {\r\n    padding: 14px 20px;\r\n    flex-wrap: wrap;\r\n  }\r\n\r\n  .fr-privacy-logo img {\r\n    height: 32px;\r\n  }\r\n\r\n  .fr-privacy-toggle {\r\n    display: flex;\r\n  }\r\n\r\n  .fr-privacy-nav-links {\r\n    display: none;\r\n    flex-direction: column;\r\n    width: 100%;\r\n    gap: 0;\r\n    margin-top: 12px;\r\n    padding: 16px 20px;\r\n    border: 1px solid rgba(255,59,59,0.12);\r\n    border-radius: 16px;\r\n    background: rgba(0,0,0,0.97);\r\n  }\r\n\r\n  .fr-privacy-nav-links.active {\r\n    display: flex;\r\n  }\r\n\r\n  .fr-privacy-nav-links li {\r\n    width: 100%;\r\n  }\r\n\r\n  .fr-privacy-nav-links li a {\r\n    display: block;\r\n    width: 100%;\r\n    padding: 12px 0;\r\n    border-bottom: 1px solid rgba(255,255,255,0.05);\r\n  }\r\n\r\n  .fr-privacy-nav-links li:last-child a {\r\n    border-bottom: none;\r\n  }\r\n\r\n  .fr-privacy-nav-links li.fr-privacy-cta {\r\n    margin-top: 8px;\r\n  }\r\n\r\n  .fr-privacy-nav-links li.fr-privacy-cta a {\r\n    text-align: center;\r\n    border-bottom: none;\r\n  }\r\n\r\n  .fr-privacy-hero {\r\n    min-height: 470px;\r\n    background-position: 60% center;\r\n  }\r\n\r\n  .fr-privacy-hero-inner {\r\n    padding: 80px 24px 100px;\r\n  }\r\n\r\n  .fr-privacy-title {\r\n    font-size: 2.7rem;\r\n    letter-spacing: -1px;\r\n  }\r\n\r\n  .fr-privacy-intro {\r\n    font-size: 0.92rem;\r\n  }\r\n\r\n  .fr-privacy-summary {\r\n    margin-top: -65px;\r\n    padding: 0 20px;\r\n  }\r\n\r\n  .fr-privacy-summary-grid {\r\n    grid-template-columns: 1fr 1fr;\r\n    gap: 10px;\r\n  }\r\n\r\n  .fr-privacy-summary-card {\r\n    min-height: 145px;\r\n    padding: 20px 17px;\r\n  }\r\n\r\n  .fr-privacy-main {\r\n    padding: 65px 22px 85px;\r\n  }\r\n\r\n  .fr-privacy-toc {\r\n    padding: 22px;\r\n  }\r\n\r\n  .fr-privacy-section {\r\n    padding-bottom: 45px;\r\n  }\r\n\r\n  .fr-privacy-section + .fr-privacy-section {\r\n    padding-top: 45px;\r\n  }\r\n\r\n  .fr-privacy-section h2 {\r\n    font-size: 1.8rem;\r\n  }\r\n\r\n  .fr-privacy-section p,\r\n  .fr-privacy-section li {\r\n    font-size: 0.91rem;\r\n  }\r\n\r\n  .fr-privacy-delete {\r\n    padding: 24px 20px;\r\n  }\r\n\r\n  .fr-privacy-delete-actions {\r\n    flex-direction: column;\r\n  }\r\n\r\n  .fr-privacy-button {\r\n    text-align: center;\r\n    width: 100%;\r\n  }\r\n\r\n  .fr-privacy-contact {\r\n    padding: 24px 20px;\r\n  }\r\n\r\n  .fr-privacy-footer {\r\n    padding: 40px 22px;\r\n  }\r\n}\r\n\r\n@media (max-width: 480px) {\r\n\r\n  .fr-privacy-summary-grid {\r\n    grid-template-columns: 1fr;\r\n  }\r\n\r\n  .fr-privacy-summary-card {\r\n    min-height: auto;\r\n  }\r\n\r\n  .fr-privacy-title {\r\n    font-size: 2.25rem;\r\n  }\r\n\r\n  .fr-privacy-hero-inner {\r\n    padding-left: 20px;\r\n    padding-right: 20px;\r\n  }\r\n}\r\n<\/style>\r\n\r\n\r\n<div class=\"fr-privacy\" id=\"privacy-policy\">\r\n\r\n  <!-- =====================================================\r\n       NAVIGATION\r\n  ====================================================== -->\r\n\r\n  <nav class=\"fr-privacy-nav\">\r\n\r\n    <a href=\"https:\/\/firerant.com.au\/\" class=\"fr-privacy-logo\">\r\n      <img decoding=\"async\"\r\n        src=\"https:\/\/firerant.com.au\/wp-content\/uploads\/2026\/06\/FR-logo-scaled.png\"\r\n        alt=\"Fire Rant\">\r\n    <\/a>\r\n\r\n    <div\r\n      class=\"fr-privacy-toggle\"\r\n      aria-label=\"Toggle navigation\"\r\n      onclick=\"this.nextElementSibling.classList.toggle('active')\">\r\n      <span><\/span>\r\n      <span><\/span>\r\n      <span><\/span>\r\n    <\/div>\r\n\r\n    <ul class=\"fr-privacy-nav-links\">\r\n      <li>\r\n        <a href=\"https:\/\/firerant.com.au\/?page_id=573\">Map<\/a>\r\n      <\/li>\r\n\r\n      <li>\r\n        <a href=\"https:\/\/firerant.com.au\/?page_id=571\">App<\/a>\r\n      <\/li>\r\n\r\n      <li>\r\n        <a href=\"https:\/\/firerant.com.au\/?page_id=392\">About<\/a>\r\n      <\/li>\r\n\r\n      <li>\r\n        <a href=\"https:\/\/firerant.com.au\/?page_id=575\">Shop<\/a>\r\n      <\/li>\r\n\r\n      <li class=\"active\">\r\n        <a href=\"#privacy-policy\">Privacy<\/a>\r\n      <\/li>\r\n\r\n      <li class=\"fr-privacy-cta\">\r\n        <a href=\"https:\/\/firerant.com.au\/?page_id=571\">Get the App<\/a>\r\n      <\/li>\r\n    <\/ul>\r\n\r\n  <\/nav>\r\n\r\n\r\n  <!-- =====================================================\r\n       HERO\r\n  ====================================================== -->\r\n\r\n  <header class=\"fr-privacy-hero\">\r\n\r\n    <div class=\"fr-privacy-hero-inner\">\r\n\r\n      <p class=\"fr-privacy-eyebrow\">\r\n        Fire Rant Mobile Application\r\n      <\/p>\r\n\r\n      <h1 class=\"fr-privacy-title\">\r\n        PRIVACY<br>\r\n        <span>POLICY.<\/span>\r\n      <\/h1>\r\n\r\n      <p class=\"fr-privacy-intro\">\r\n        Fire Rant is built to help communities identify and report\r\n        suspected fire ant activity. Protecting the personal information,\r\n        photographs and location data entrusted to the platform is an\r\n        important part of that mission.\r\n      <\/p>\r\n\r\n      <div class=\"fr-privacy-updated\">\r\n        <span class=\"fr-privacy-updated-dot\"><\/span>\r\n        Last updated 17 August 2026\r\n      <\/div>\r\n\r\n    <\/div>\r\n\r\n  <\/header>\r\n\r\n\r\n  <!-- =====================================================\r\n       QUICK SUMMARY\r\n  ====================================================== -->\r\n\r\n  <section class=\"fr-privacy-summary\">\r\n\r\n    <div class=\"fr-privacy-summary-grid\">\r\n\r\n      <div class=\"fr-privacy-summary-card\">\r\n        <div class=\"fr-privacy-summary-icon\">\u25ce<\/div>\r\n        <h3>Location<\/h3>\r\n        <p>\r\n          Location information may be used to identify where a suspected\r\n          fire ant sighting or nest has been observed.\r\n        <\/p>\r\n      <\/div>\r\n\r\n      <div class=\"fr-privacy-summary-card\">\r\n        <div class=\"fr-privacy-summary-icon\">\u25a3<\/div>\r\n        <h3>Images<\/h3>\r\n        <p>\r\n          Photos you choose to submit may be processed for AI-assisted\r\n          identification and included with a report.\r\n        <\/p>\r\n      <\/div>\r\n\r\n      <div class=\"fr-privacy-summary-card\">\r\n        <div class=\"fr-privacy-summary-icon\">\u25cf<\/div>\r\n        <h3>Your Account<\/h3>\r\n        <p>\r\n          Account information is used to provide access, maintain reports\r\n          and support your Fire Rant profile.\r\n        <\/p>\r\n      <\/div>\r\n\r\n      <div class=\"fr-privacy-summary-card\">\r\n        <div class=\"fr-privacy-summary-icon\">\u00d7<\/div>\r\n        <h3>Your Control<\/h3>\r\n        <p>\r\n          You can manage app permissions and request deletion of your\r\n          Fire Rant account and associated personal information.\r\n        <\/p>\r\n      <\/div>\r\n\r\n    <\/div>\r\n\r\n  <\/section>\r\n\r\n\r\n  <!-- =====================================================\r\n       MAIN POLICY\r\n  ====================================================== -->\r\n\r\n  <main class=\"fr-privacy-main\">\r\n\r\n    <div class=\"fr-privacy-layout\">\r\n\r\n\r\n      <!-- TABLE OF CONTENTS -->\r\n\r\n      <aside class=\"fr-privacy-toc\">\r\n\r\n        <p class=\"fr-privacy-toc-label\">On this page<\/p>\r\n\r\n        <ul>\r\n          <li><a href=\"#fr-scope\">1. About this policy<\/a><\/li>\r\n          <li><a href=\"#fr-information\">2. Information we collect<\/a><\/li>\r\n          <li><a href=\"#fr-collection\">3. How information is collected<\/a><\/li>\r\n          <li><a href=\"#fr-use\">4. How we use information<\/a><\/li>\r\n          <li><a href=\"#fr-ai\">5. AI-assisted analysis<\/a><\/li>\r\n          <li><a href=\"#fr-permissions\">6. Device permissions<\/a><\/li>\r\n          <li><a href=\"#fr-sharing\">7. Sharing and disclosure<\/a><\/li>\r\n          <li><a href=\"#fr-overseas\">8. Overseas processing<\/a><\/li>\r\n          <li><a href=\"#fr-public-map\">9. Maps and reporting data<\/a><\/li>\r\n          <li><a href=\"#fr-security\">10. Security<\/a><\/li>\r\n          <li><a href=\"#fr-retention\">11. Retention<\/a><\/li>\r\n          <li><a href=\"#delete-account\">12. Account and data deletion<\/a><\/li>\r\n          <li><a href=\"#fr-access\">13. Access and correction<\/a><\/li>\r\n          <li><a href=\"#fr-consent\">14. Permissions and consent<\/a><\/li>\r\n          <li><a href=\"#fr-children\">15. Children<\/a><\/li>\r\n          <li><a href=\"#fr-changes\">16. Changes to this policy<\/a><\/li>\r\n          <li><a href=\"#fr-complaints\">17. Privacy complaints<\/a><\/li>\r\n          <li><a href=\"#fr-contact\">18. Contact us<\/a><\/li>\r\n        <\/ul>\r\n\r\n      <\/aside>\r\n\r\n\r\n      <!-- POLICY BODY -->\r\n\r\n      <article class=\"fr-privacy-content\">\r\n\r\n\r\n        <!-- 1 -->\r\n\r\n        <section class=\"fr-privacy-section\" id=\"fr-scope\">\r\n\r\n          <span class=\"fr-privacy-number\">Section 01<\/span>\r\n\r\n          <h2>About this Privacy Policy<\/h2>\r\n\r\n          <p>\r\n            This Privacy Policy describes how personal information is\r\n            managed in connection with the <strong>Fire Rant<\/strong>\r\n            mobile application and associated Fire Rant services.\r\n          <\/p>\r\n\r\n          <p>\r\n            Fire Rant is operated by\r\n            <strong>NEON SNOW Pty Ltd<\/strong>\r\n            (\"Fire Rant\", \"we\", \"us\" or \"our\").\r\n          <\/p>\r\n\r\n          <p>\r\n            Fire Rant is a community reporting and AI-assisted\r\n            identification platform designed to support the detection\r\n            and reporting of suspected fire ants, fire ant nests and\r\n            related biosecurity observations.\r\n          <\/p>\r\n\r\n          <p>\r\n            We aim to manage personal information in accordance with\r\n            applicable Australian privacy laws, including the\r\n            <strong>Privacy Act 1988 (Cth)<\/strong> and the\r\n            <strong>Australian Privacy Principles<\/strong> where they apply.\r\n          <\/p>\r\n\r\n          <div class=\"fr-privacy-notice\">\r\n\r\n            <h3>Important distinction<\/h3>\r\n\r\n            <p>\r\n              This Privacy Policy explains our general information-handling\r\n              practices. Additional collection notices or permission\r\n              explanations may also be shown inside the app when particular\r\n              information or device permissions are requested.\r\n            <\/p>\r\n\r\n          <\/div>\r\n\r\n        <\/section>\r\n\r\n\r\n        <!-- 2 -->\r\n\r\n        <section class=\"fr-privacy-section\" id=\"fr-information\">\r\n\r\n          <span class=\"fr-privacy-number\">Section 02<\/span>\r\n\r\n          <h2>Information We Collect<\/h2>\r\n\r\n          <p>\r\n            The information collected depends on the Fire Rant features\r\n            you choose to use.\r\n          <\/p>\r\n\r\n          <div class=\"fr-privacy-table-wrap\">\r\n\r\n            <table class=\"fr-privacy-table\">\r\n\r\n              <thead>\r\n                <tr>\r\n                  <th>Information<\/th>\r\n                  <th>Examples<\/th>\r\n                  <th>Why it may be collected<\/th>\r\n                <\/tr>\r\n              <\/thead>\r\n\r\n              <tbody>\r\n\r\n                <tr>\r\n                  <td>Account information<\/td>\r\n                  <td>\r\n                    Name, email address, account identifier and\r\n                    authentication information.\r\n                  <\/td>\r\n                  <td>\r\n                    To create, authenticate, manage and secure your\r\n                    Fire Rant account.\r\n                  <\/td>\r\n                <\/tr>\r\n\r\n                <tr>\r\n                  <td>Contact information<\/td>\r\n                  <td>\r\n                    Name, email address, telephone number and other\r\n                    contact details you choose to provide.\r\n                  <\/td>\r\n                  <td>\r\n                    To associate information with a report, communicate\r\n                    about a submission or respond to enquiries.\r\n                  <\/td>\r\n                <\/tr>\r\n\r\n                <tr>\r\n                  <td>Photographs and images<\/td>\r\n                  <td>\r\n                    Images of suspected fire ants, nests, mounds,\r\n                    surrounding areas or other evidence you submit.\r\n                  <\/td>\r\n                  <td>\r\n                    To perform AI-assisted analysis and support\r\n                    fire ant reporting and review.\r\n                  <\/td>\r\n                <\/tr>\r\n\r\n                <tr>\r\n                  <td>Location information<\/td>\r\n                  <td>\r\n                    GPS coordinates, approximate or precise location,\r\n                    address and location associated with a report.\r\n                  <\/td>\r\n                  <td>\r\n                    To identify the location of a suspected sighting,\r\n                    support mapping and enable appropriate reporting.\r\n                  <\/td>\r\n                <\/tr>\r\n\r\n                <tr>\r\n                  <td>Report information<\/td>\r\n                  <td>\r\n                    Report title, description, observations, date,\r\n                    time, photographs, location and submission status.\r\n                  <\/td>\r\n                  <td>\r\n                    To create, store, review, map and manage suspected\r\n                    fire ant reports.\r\n                  <\/td>\r\n                <\/tr>\r\n\r\n                <tr>\r\n                  <td>Activity information<\/td>\r\n                  <td>\r\n                    Report history, account activity, participation\r\n                    information, points and leaderboard activity.\r\n                  <\/td>\r\n                  <td>\r\n                    To provide app functionality and community\r\n                    participation features.\r\n                  <\/td>\r\n                <\/tr>\r\n\r\n                <tr>\r\n                  <td>AI analysis information<\/td>\r\n                  <td>\r\n                    Analysis request identifiers, confidence results,\r\n                    identified visual features and generated analysis text.\r\n                  <\/td>\r\n                  <td>\r\n                    To provide and troubleshoot AI-assisted image\r\n                    identification features.\r\n                  <\/td>\r\n                <\/tr>\r\n\r\n                <tr>\r\n                  <td>Technical information<\/td>\r\n                  <td>\r\n                    Device type, operating system, app version,\r\n                    IP address, timestamps, request identifiers,\r\n                    diagnostic information and error information\r\n                    generated when using the service.\r\n                  <\/td>\r\n                  <td>\r\n                    To operate, secure, diagnose and improve the\r\n                    Fire Rant service.\r\n                  <\/td>\r\n                <\/tr>\r\n\r\n              <\/tbody>\r\n\r\n            <\/table>\r\n\r\n          <\/div>\r\n\r\n          <p>\r\n            You are not required to provide personal information that is\r\n            not reasonably necessary for the feature you are using.\r\n            However, some features cannot operate without particular\r\n            information. For example, a report cannot accurately identify\r\n            a sighting location if location information is not provided.\r\n          <\/p>\r\n\r\n        <\/section>\r\n\r\n\r\n        <!-- 3 -->\r\n\r\n        <section class=\"fr-privacy-section\" id=\"fr-collection\">\r\n\r\n          <span class=\"fr-privacy-number\">Section 03<\/span>\r\n\r\n          <h2>How We Collect Information<\/h2>\r\n\r\n          <p>\r\n            We generally collect information directly from you when you\r\n            use Fire Rant.\r\n          <\/p>\r\n\r\n          <ul>\r\n            <li>\r\n              When you create or manage a Fire Rant account.\r\n            <\/li>\r\n\r\n            <li>\r\n              When you take or select a photograph for analysis.\r\n            <\/li>\r\n\r\n            <li>\r\n              When you allow the app to access your location.\r\n            <\/li>\r\n\r\n            <li>\r\n              When you create, edit or submit a suspected fire ant report.\r\n            <\/li>\r\n\r\n            <li>\r\n              When you enter a description, contact information or\r\n              other observations.\r\n            <\/li>\r\n\r\n            <li>\r\n              When you contact Fire Rant for support or make a\r\n              privacy request.\r\n            <\/li>\r\n\r\n            <li>\r\n              Automatically through normal app, server and security\r\n              operations where technical or diagnostic information\r\n              is generated.\r\n            <\/li>\r\n          <\/ul>\r\n\r\n          <p>\r\n            Information may also be generated through the operation of\r\n            app features, such as AI-assisted analysis results, report\r\n            identifiers, timestamps and participation points.\r\n          <\/p>\r\n\r\n        <\/section>\r\n\r\n\r\n        <!-- 4 -->\r\n\r\n        <section class=\"fr-privacy-section\" id=\"fr-use\">\r\n\r\n          <span class=\"fr-privacy-number\">Section 04<\/span>\r\n\r\n          <h2>How We Use Your Information<\/h2>\r\n\r\n          <p>\r\n            We may use personal information for purposes reasonably\r\n            connected with operating Fire Rant, including to:\r\n          <\/p>\r\n\r\n          <ul>\r\n            <li>\r\n              Create, authenticate and manage user accounts.\r\n            <\/li>\r\n\r\n            <li>\r\n              Analyse submitted photographs for characteristics\r\n              associated with fire ants or fire ant nests.\r\n            <\/li>\r\n\r\n            <li>\r\n              Create and maintain suspected fire ant reports.\r\n            <\/li>\r\n\r\n            <li>\r\n              Associate reports with a location, date, time and\r\n              supporting evidence.\r\n            <\/li>\r\n\r\n            <li>\r\n              Display your own reports and account activity to you.\r\n            <\/li>\r\n\r\n            <li>\r\n              Operate points, leaderboard and community\r\n              participation functionality.\r\n            <\/li>\r\n\r\n            <li>\r\n              Support mapping, surveillance and analysis of\r\n              suspected fire ant activity.\r\n            <\/li>\r\n\r\n            <li>\r\n              Communicate with you about reports, account matters,\r\n              support requests or important service information.\r\n            <\/li>\r\n\r\n            <li>\r\n              Protect Fire Rant, investigate misuse, prevent fraud\r\n              and maintain system security.\r\n            <\/li>\r\n\r\n            <li>\r\n              Diagnose faults and improve the reliability,\r\n              functionality and usability of Fire Rant.\r\n            <\/li>\r\n\r\n            <li>\r\n              Meet legal, regulatory, safety or biosecurity-related\r\n              obligations where applicable.\r\n            <\/li>\r\n          <\/ul>\r\n\r\n          <p>\r\n            We do not use your report photographs, precise location or\r\n            Fire Rant account information for third-party behavioural\r\n            advertising.\r\n          <\/p>\r\n\r\n          <p>\r\n            We do not sell personal information for monetary consideration.\r\n          <\/p>\r\n\r\n        <\/section>\r\n\r\n\r\n        <!-- 5 -->\r\n\r\n        <section class=\"fr-privacy-section\" id=\"fr-ai\">\r\n\r\n          <span class=\"fr-privacy-number\">Section 05<\/span>\r\n\r\n          <h2>AI-Assisted Image Analysis<\/h2>\r\n\r\n          <div class=\"fr-privacy-ai\">\r\n\r\n            <div class=\"fr-privacy-ai-label\">\r\n              Artificial Intelligence\r\n            <\/div>\r\n\r\n            <h3>Your images may be processed by AI systems<\/h3>\r\n\r\n            <p>\r\n              When you use Fire Rant's image-analysis functionality,\r\n              a photograph you submit may be processed by an\r\n              AI-assisted image analysis service.\r\n            <\/p>\r\n\r\n            <p>\r\n              The analysis may identify visible characteristics,\r\n              generate an indicative classification, produce a\r\n              confidence result and provide explanatory information\r\n              about the image.\r\n            <\/p>\r\n\r\n          <\/div>\r\n\r\n          <p>\r\n            Information processed for this purpose may include the image,\r\n            an analysis request identifier and technical information\r\n            necessary to complete the request.\r\n          <\/p>\r\n\r\n          <p>\r\n            <strong>\r\n              AI-generated results are indicative only.\r\n            <\/strong>\r\n            They are not a formal pest identification, government\r\n            determination or professional biosecurity assessment.\r\n          <\/p>\r\n\r\n          <p>\r\n            Fire Rant's AI-assisted analysis does not make decisions\r\n            about a person's legal rights, eligibility, employment,\r\n            credit, insurance, health care or access to essential services.\r\n          <\/p>\r\n\r\n        <\/section>\r\n\r\n\r\n        <!-- 6 -->\r\n\r\n        <section class=\"fr-privacy-section\" id=\"fr-permissions\">\r\n\r\n          <span class=\"fr-privacy-number\">Section 06<\/span>\r\n\r\n          <h2>Camera, Photos, Location and Device Permissions<\/h2>\r\n\r\n          <p>\r\n            Fire Rant may request access to device features that are\r\n            needed to provide particular functionality.\r\n          <\/p>\r\n\r\n          <h3>Camera<\/h3>\r\n\r\n          <p>\r\n            Camera access may be requested so you can photograph a\r\n            suspected fire ant, nest, mound or affected area directly\r\n            from the app.\r\n          <\/p>\r\n\r\n          <h3>Photo Library<\/h3>\r\n\r\n          <p>\r\n            Photo access may be requested so you can select an existing\r\n            image to analyse or attach to a report.\r\n          <\/p>\r\n\r\n          <h3>Location<\/h3>\r\n\r\n          <p>\r\n            Location access may be requested to determine or assist you\r\n            in recording the location of a suspected sighting.\r\n          <\/p>\r\n\r\n          <p>\r\n            Where precise location is available and you permit its use,\r\n            Fire Rant may associate coordinates and an address with the\r\n            report you create.\r\n          <\/p>\r\n\r\n          <h3>Notifications<\/h3>\r\n\r\n          <p>\r\n            If notification functionality is enabled, Fire Rant may ask\r\n            for permission to send service, report or account-related\r\n            notifications.\r\n          <\/p>\r\n\r\n          <p>\r\n            You can refuse or later change app permissions through your\r\n            device settings. Some features may not function correctly\r\n            if a permission required for that feature is disabled.\r\n          <\/p>\r\n\r\n        <\/section>\r\n\r\n\r\n        <!-- 7 -->\r\n\r\n        <section class=\"fr-privacy-section\" id=\"fr-sharing\">\r\n\r\n          <span class=\"fr-privacy-number\">Section 07<\/span>\r\n\r\n          <h2>When Information May Be Shared<\/h2>\r\n\r\n          <p>\r\n            Fire Rant does not disclose personal information simply\r\n            because it is commercially valuable.\r\n          <\/p>\r\n\r\n          <p>\r\n            Information may be disclosed where reasonably necessary\r\n            to operate the service, including to:\r\n          <\/p>\r\n\r\n          <ul>\r\n\r\n            <li>\r\n              Cloud hosting, storage, authentication and infrastructure\r\n              service providers.\r\n            <\/li>\r\n\r\n            <li>\r\n              Technology providers that support AI or image-analysis\r\n              functionality.\r\n            <\/li>\r\n\r\n            <li>\r\n              Mapping, geolocation or related technology providers\r\n              where those services are used.\r\n            <\/li>\r\n\r\n            <li>\r\n              Service providers assisting with security, diagnostics,\r\n              communications or technical support.\r\n            <\/li>\r\n\r\n            <li>\r\n              Relevant biosecurity, government, council, environmental\r\n              or other authorised bodies where a report is submitted\r\n              for review or action, where you request this, or where\r\n              disclosure is otherwise authorised or required.\r\n            <\/li>\r\n\r\n            <li>\r\n              Professional advisers or contractors where reasonably\r\n              required to operate or protect Fire Rant.\r\n            <\/li>\r\n\r\n            <li>\r\n              Law enforcement, courts, regulators or government\r\n              authorities where disclosure is required or authorised\r\n              by law.\r\n            <\/li>\r\n\r\n          <\/ul>\r\n\r\n          <p>\r\n            We expect service providers that process personal information\r\n            on our behalf to protect that information and use it only for\r\n            authorised purposes consistent with their role in providing\r\n            the service.\r\n          <\/p>\r\n\r\n        <\/section>\r\n\r\n\r\n        <!-- 8 -->\r\n\r\n        <section class=\"fr-privacy-section\" id=\"fr-overseas\">\r\n\r\n          <span class=\"fr-privacy-number\">Section 08<\/span>\r\n\r\n          <h2>Overseas Processing and Disclosure<\/h2>\r\n\r\n          <p>\r\n            Some technology, cloud infrastructure, hosting,\r\n            authentication or AI service providers used to operate\r\n            Fire Rant may process or store information outside Australia.\r\n          <\/p>\r\n\r\n          <p>\r\n            The country in which information is processed can depend on\r\n            the provider, infrastructure region and service configuration\r\n            being used at the relevant time.\r\n          <\/p>\r\n\r\n          <p>\r\n            Where personal information is disclosed to an overseas\r\n            recipient, we take reasonable steps appropriate to the\r\n            circumstances to ensure that the information is handled\r\n            consistently with applicable privacy requirements.\r\n          <\/p>\r\n\r\n          <p>\r\n            Where it is practicable to identify the countries in which\r\n            overseas recipients are located, this Privacy Policy will\r\n            be updated to identify those locations.\r\n          <\/p>\r\n\r\n        <\/section>\r\n\r\n\r\n        <!-- 9 -->\r\n\r\n        <section class=\"fr-privacy-section\" id=\"fr-public-map\">\r\n\r\n          <span class=\"fr-privacy-number\">Section 09<\/span>\r\n\r\n          <h2>Fire Ant Maps and Community Reporting Data<\/h2>\r\n\r\n          <p>\r\n            Fire Rant may use report information to help identify,\r\n            analyse and display patterns of suspected fire ant activity.\r\n          <\/p>\r\n\r\n          <p>\r\n            Report information may be combined, aggregated or\r\n            de-identified for mapping, statistical, research,\r\n            awareness or biosecurity purposes.\r\n          <\/p>\r\n\r\n          <p>\r\n            Public-facing information should not intentionally display\r\n            your account password, private authentication information,\r\n            private email address or telephone number.\r\n          <\/p>\r\n\r\n          <p>\r\n            Where a public map displays the location of a reported\r\n            sighting, Fire Rant may reduce the precision of the displayed\r\n            location where appropriate to protect individual privacy\r\n            while preserving the usefulness of community biosecurity data.\r\n          <\/p>\r\n\r\n        <\/section>\r\n\r\n\r\n        <!-- 10 -->\r\n\r\n        <section class=\"fr-privacy-section\" id=\"fr-security\">\r\n\r\n          <span class=\"fr-privacy-number\">Section 10<\/span>\r\n\r\n          <h2>How We Protect Information<\/h2>\r\n\r\n          <p>\r\n            We use reasonable technical and organisational measures\r\n            designed to protect personal information against misuse,\r\n            interference, loss and unauthorised access, modification\r\n            or disclosure.\r\n          <\/p>\r\n\r\n          <p>\r\n            Measures may include access controls, authentication,\r\n            secure communications, infrastructure security controls,\r\n            restricted administrative access, monitoring and appropriate\r\n            security practices for service providers.\r\n          <\/p>\r\n\r\n          <p>\r\n            No internet-connected service can guarantee absolute security.\r\n            Users should protect their Fire Rant account credentials\r\n            and notify us if they believe their account or personal\r\n            information has been compromised.\r\n          <\/p>\r\n\r\n          <p>\r\n            Where required, suspected eligible data breaches will be\r\n            assessed and managed in accordance with applicable\r\n            Australian data breach notification requirements.\r\n          <\/p>\r\n\r\n        <\/section>\r\n\r\n\r\n        <!-- 11 -->\r\n\r\n        <section class=\"fr-privacy-section\" id=\"fr-retention\">\r\n\r\n          <span class=\"fr-privacy-number\">Section 11<\/span>\r\n\r\n          <h2>How Long We Keep Information<\/h2>\r\n\r\n          <p>\r\n            We retain personal information only for as long as reasonably\r\n            necessary for the purpose for which it was collected, to\r\n            provide Fire Rant, maintain legitimate reporting records,\r\n            resolve disputes, maintain security or comply with legal\r\n            obligations.\r\n          <\/p>\r\n\r\n          <p>\r\n            Retention periods can vary depending on the type of information.\r\n            For example, account information may be retained while your\r\n            account remains active, while report information may need to\r\n            be retained for longer where it forms part of an operational,\r\n            safety, biosecurity or legal record.\r\n          <\/p>\r\n\r\n          <p>\r\n            When personal information is no longer reasonably required,\r\n            we will take reasonable steps to delete or de-identify it,\r\n            subject to lawful retention requirements and normal backup\r\n            cycles.\r\n          <\/p>\r\n\r\n        <\/section>\r\n\r\n\r\n        <!-- 12 ACCOUNT DELETION -->\r\n\r\n        <section\r\n          class=\"fr-privacy-section\"\r\n          id=\"delete-account\">\r\n\r\n          <span class=\"fr-privacy-number\">Section 12<\/span>\r\n\r\n          <h2>Delete Your Account and Data<\/h2>\r\n\r\n          <div class=\"fr-privacy-delete\">\r\n\r\n            <div class=\"fr-privacy-delete-tag\">\r\n              Account & Data Deletion\r\n            <\/div>\r\n\r\n            <h3>You can request deletion of your Fire Rant account.<\/h3>\r\n\r\n            <p>\r\n              <strong>Inside the Fire Rant app:<\/strong>\r\n              open your Profile and select\r\n              <strong>Delete Account<\/strong>.\r\n            <\/p>\r\n\r\n            <p>\r\n              <strong>Outside the app:<\/strong>\r\n              you can request account deletion by contacting Fire Rant\r\n              using the button below.\r\n            <\/p>\r\n\r\n            <div class=\"fr-privacy-delete-actions\">\r\n\r\n              <a\r\n                class=\"fr-privacy-button\"\r\n                href=\"mailto:info@neonsnow.com.au?subject=Fire%20Rant%20Account%20Deletion%20Request\">\r\n                Request Account Deletion\r\n              <\/a>\r\n\r\n              <a\r\n                class=\"fr-privacy-button fr-privacy-button-secondary\"\r\n                href=\"mailto:info@neonsnow.com.au?subject=Fire%20Rant%20Privacy%20Request\">\r\n                Contact Privacy Team\r\n              <\/a>\r\n\r\n            <\/div>\r\n\r\n          <\/div>\r\n\r\n          <p>\r\n            When we receive a valid account deletion request, we will\r\n            take reasonable steps to delete the account and personal\r\n            information associated with that account.\r\n          <\/p>\r\n\r\n          <p>\r\n            Some information may need to be retained where this is\r\n            required or authorised by law, necessary for security,\r\n            fraud prevention, dispute resolution or necessary to\r\n            preserve an official or operational record.\r\n          <\/p>\r\n\r\n          <p>\r\n            Where information must be retained after account deletion,\r\n            we will limit its continued use to the purpose requiring\r\n            retention and delete or de-identify it when that requirement\r\n            ends.\r\n          <\/p>\r\n\r\n          <p>\r\n            Information contained in system backups may remain for a\r\n            limited period until it is removed through the normal\r\n            backup replacement cycle.\r\n          <\/p>\r\n\r\n          <p>\r\n            Where a report can be retained without identifying you,\r\n            we may de-identify the report rather than retain your\r\n            personal account information.\r\n          <\/p>\r\n\r\n        <\/section>\r\n\r\n\r\n        <!-- 13 -->\r\n\r\n        <section class=\"fr-privacy-section\" id=\"fr-access\">\r\n\r\n          <span class=\"fr-privacy-number\">Section 13<\/span>\r\n\r\n          <h2>Accessing or Correcting Your Information<\/h2>\r\n\r\n          <p>\r\n            You may request access to personal information we hold\r\n            about you and ask us to correct information that is\r\n            inaccurate, out of date, incomplete, irrelevant or misleading.\r\n          <\/p>\r\n\r\n          <p>\r\n            Some account information may be available directly through\r\n            the Fire Rant app. For other access or correction requests,\r\n            contact us at\r\n            <a href=\"mailto:info@neonsnow.com.au\">\r\n              info@neonsnow.com.au\r\n            <\/a>.\r\n          <\/p>\r\n\r\n          <p>\r\n            We may need to verify your identity before providing access\r\n            to or changing personal information.\r\n          <\/p>\r\n\r\n          <p>\r\n            If we cannot provide access or make a requested correction,\r\n            we will explain the reason where required by law and advise\r\n            you of available complaint options.\r\n          <\/p>\r\n\r\n        <\/section>\r\n\r\n\r\n        <!-- 14 -->\r\n\r\n        <section class=\"fr-privacy-section\" id=\"fr-consent\">\r\n\r\n          <span class=\"fr-privacy-number\">Section 14<\/span>\r\n\r\n          <h2>Withdrawing Consent and Managing Permissions<\/h2>\r\n\r\n          <p>\r\n            Where information is collected or processed on the basis\r\n            of your permission or consent, you may withdraw that\r\n            permission where applicable.\r\n          <\/p>\r\n\r\n          <p>\r\n            You can manage camera, photo, location and notification\r\n            permissions through your iOS or Android device settings.\r\n          <\/p>\r\n\r\n          <p>\r\n            You can also stop future processing associated with your\r\n            account by deleting your Fire Rant account or contacting us.\r\n          <\/p>\r\n\r\n          <p>\r\n            Withdrawing permission does not affect processing that\r\n            occurred before the permission was withdrawn, and some\r\n            Fire Rant functionality may become unavailable where the\r\n            relevant information is required to provide that feature.\r\n          <\/p>\r\n\r\n        <\/section>\r\n\r\n\r\n        <!-- 15 -->\r\n\r\n        <section class=\"fr-privacy-section\" id=\"fr-children\">\r\n\r\n          <span class=\"fr-privacy-number\">Section 15<\/span>\r\n\r\n          <h2>Children and Young People<\/h2>\r\n\r\n          <p>\r\n            Fire Rant is a community biosecurity service and is not\r\n            designed primarily as a service directed to young children.\r\n          <\/p>\r\n\r\n          <p>\r\n            Where a young person does not have legal capacity to provide\r\n            a required consent under applicable law, a parent, guardian\r\n            or other authorised person should provide any required\r\n            permission.\r\n          <\/p>\r\n\r\n          <p>\r\n            If you believe personal information relating to a child has\r\n            been provided to Fire Rant in circumstances where it should\r\n            not have been collected, please contact us so the matter\r\n            can be reviewed.\r\n          <\/p>\r\n\r\n        <\/section>\r\n\r\n\r\n        <!-- 16 -->\r\n\r\n        <section class=\"fr-privacy-section\" id=\"fr-changes\">\r\n\r\n          <span class=\"fr-privacy-number\">Section 16<\/span>\r\n\r\n          <h2>Changes to This Privacy Policy<\/h2>\r\n\r\n          <p>\r\n            Fire Rant may change over time, including the features,\r\n            technology and service providers used to operate the app.\r\n          <\/p>\r\n\r\n          <p>\r\n            We may update this Privacy Policy to reflect changes to\r\n            our information-handling practices, technology, legal\r\n            obligations or app functionality.\r\n          <\/p>\r\n\r\n          <p>\r\n            The current version will be published on the Fire Rant\r\n            website and the \"Last updated\" date at the top of this\r\n            page will be revised when the policy changes.\r\n          <\/p>\r\n\r\n          <p>\r\n            Where a change materially affects how personal information\r\n            is handled, we will take reasonable steps to provide\r\n            appropriate notice.\r\n          <\/p>\r\n\r\n        <\/section>\r\n\r\n\r\n        <!-- 17 -->\r\n\r\n        <section class=\"fr-privacy-section\" id=\"fr-complaints\">\r\n\r\n          <span class=\"fr-privacy-number\">Section 17<\/span>\r\n\r\n          <h2>Privacy Questions and Complaints<\/h2>\r\n\r\n          <p>\r\n            If you believe Fire Rant has not handled your personal\r\n            information appropriately, please contact us using the\r\n            details below.\r\n          <\/p>\r\n\r\n          <p>\r\n            Please provide enough information for us to understand\r\n            your concern and investigate it. We will acknowledge and\r\n            investigate privacy complaints and aim to respond within\r\n            a reasonable period, generally within 30 days.\r\n          <\/p>\r\n\r\n          <p>\r\n            If you are not satisfied with our response, you may be\r\n            entitled to make a complaint to the\r\n            <strong>\r\n              Office of the Australian Information Commissioner (OAIC)\r\n            <\/strong>.\r\n          <\/p>\r\n\r\n          <p>\r\n            Information about making a privacy complaint is available\r\n            from the OAIC at\r\n            <a\r\n              href=\"https:\/\/www.oaic.gov.au\/privacy\/privacy-complaints\"\r\n              target=\"_blank\"\r\n              rel=\"noopener\">\r\n              www.oaic.gov.au\r\n            <\/a>.\r\n          <\/p>\r\n\r\n        <\/section>\r\n\r\n\r\n        <!-- 18 -->\r\n\r\n        <section class=\"fr-privacy-section\" id=\"fr-contact\">\r\n\r\n          <span class=\"fr-privacy-number\">Section 18<\/span>\r\n\r\n          <h2>Contact Fire Rant<\/h2>\r\n\r\n          <p>\r\n            For privacy enquiries, account deletion, access requests,\r\n            correction requests or privacy complaints, contact:\r\n          <\/p>\r\n\r\n          <div class=\"fr-privacy-contact\">\r\n\r\n            <p class=\"fr-privacy-contact-name\">\r\n              Fire Rant Privacy Contact\r\n            <\/p>\r\n\r\n            <p>\r\n              <strong>Operator:<\/strong>\r\n              NEON SNOW Pty Ltd\r\n            <\/p>\r\n\r\n            <p>\r\n              <strong>Email:<\/strong>\r\n              <a href=\"mailto:info@neonsnow.com.au\">\r\n                info@neonsnow.com.au\r\n              <\/a>\r\n            <\/p>\r\n\r\n            <p>\r\n              <strong>Location:<\/strong>\r\n              Yarrabilba, Queensland 4207, Australia\r\n            <\/p>\r\n\r\n            <p>\r\n              <strong>Website:<\/strong>\r\n              <a href=\"https:\/\/firerant.com.au\/\">\r\n                firerant.com.au\r\n              <\/a>\r\n            <\/p>\r\n\r\n          <\/div>\r\n\r\n        <\/section>\r\n\r\n\r\n      <\/article>\r\n\r\n    <\/div>\r\n\r\n  <\/main>\r\n\r\n\r\n  <!-- =====================================================\r\n       FOOTER\r\n  ====================================================== -->\r\n\r\n  <footer class=\"fr-privacy-footer\">\r\n\r\n    <a href=\"https:\/\/firerant.com.au\/\">\r\n      <img decoding=\"async\"\r\n        src=\"https:\/\/firerant.com.au\/wp-content\/uploads\/2026\/06\/FR-logo-scaled.png\"\r\n        alt=\"Fire Rant\">\r\n    <\/a>\r\n\r\n    <p>\r\n      \u00a9 2026 Fire Rant. All rights reserved.\r\n    <\/p>\r\n\r\n    <p>\r\n      <a href=\"#privacy-policy\">Privacy Policy<\/a>\r\n      &nbsp;&nbsp;\u2022&nbsp;&nbsp;\r\n      <a href=\"#delete-account\">Delete Account<\/a>\r\n      &nbsp;&nbsp;\u2022&nbsp;&nbsp;\r\n      <a href=\"mailto:info@neonsnow.com.au\">Contact<\/a>\r\n    <\/p>\r\n\r\n  <\/footer>\r\n\r\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Map App About Shop Privacy Get the App Fire Rant Mobile Application PRIVACY POLICY. Fire Rant is built to help communities identify and report suspected fire ant activity. Protecting the personal information, photographs and location data entrusted to the platform is an important part of that mission. Last updated 17 August 2026 \u25ce Location Location [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_angie_page":false,"footnotes":""},"class_list":["post-1402","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/firerant.com.au\/index.php?rest_route=\/wp\/v2\/pages\/1402","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/firerant.com.au\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/firerant.com.au\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/firerant.com.au\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/firerant.com.au\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1402"}],"version-history":[{"count":5,"href":"https:\/\/firerant.com.au\/index.php?rest_route=\/wp\/v2\/pages\/1402\/revisions"}],"predecessor-version":[{"id":1412,"href":"https:\/\/firerant.com.au\/index.php?rest_route=\/wp\/v2\/pages\/1402\/revisions\/1412"}],"wp:attachment":[{"href":"https:\/\/firerant.com.au\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1402"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}